Plymouth County Sheriff's Department

The Communicator!
Rapid Telephone Notification System

If you are currently not receiving calls or have an unpublished number and would like to receive public safety messages, please click this link to print an authorization form, complete it and mail it to:

Plymouth County Sheriff’s Department
Attention: Field Services Division
24 Long Pond Road
Plymouth, MA. 02360.

In April 2008, with the help of a Homeland Security grant, Plymouth along with neighboring Bristol, Norfolk, Barnstable, Dukes and Nantucket counties entered into an agreement giving them all access to the Communicator ‘Reverse 9-11’ system. [L to R]: Dukes County Sheriff Michael McCormack, Barnstable Sheriff James Cumming and Plymouth County Sheriff Joseph McDonald sign the Communicator expansion agreement.

Public safety professionals can call upon the Plymouth County’s Communicator system to reach residents in a wide area or a single neighborhood to spread urgent public safety information.

In the event of an emergency in your community, residents with listed telephone numbers will be automatically called. It’s rare to receive a call from Communicator. If Communicator calls your home please understand local and county officials have determined public notification will produce more positive than negative results.

When you pick up your phone, you will hear a recorded message detailing the emergency situation and what action needs to be taken if any.

The system has been used to alert residents to house break-ins, severe weather and shelter locations, hostage situations, hazardous spills and to solicit the public’s assistance in search of missing persons.

In our post 9-11 world, we expect to find new uses for Communicator!

Frequently Asked Questions:

Q: Will I receive the message if I have an unpublished number?

A: You will NOT receive a call from Communicator you may contact the Plymouth County Sheriff’s Department to request your number be listed in our database at 508-830-6324.

Q: What if I am not home or unavailable to take the call from Communicator?

A: If you have an answering machine, the Communicator will leave a message. If you do not have an answering machine the call will be returned to Communicator as unanswered.

Q: If I notice on my caller ID that I missed a call from the Communicator is there a number I can call to receive a message?

A: Yes, the number is 508-732-3900. A recorded message will notify you of any current emergency situations.

Q: Can I receive a message if I use call blocking or call intercept?

A: Generally, if you use these services, Communicator cannot deliver a message.

For more information contact the Field Services Division at 508-830-6324 or ncallahan@pcsdma.org

Not receiving calls from the Communicator? You can join the database by downloading and mailing in the paper form or you can make sure your number is in our system by filling out the following electronic form completely. The system is based on geographic location. Any number you wish to register, whether it is a land-line or cell phone, must be associated with a street address.

COMMUNICATOR ADDITION FORM

Date: (mm/dd/yyyy)

First Name:

Last Name:

Street Address:

Town:

State:

Zip Code:

Phone Number:

I agree to provide my published or unpublished telephone number for inclusion in the Plymouth County Sheriff’s Department rapid notification system. I am responsible for updating the Plymouth County Sheriff’s Department of any changes to this number or address. I understand this department will call me to confirm I did indeed complete the Communicator Addition Form.